Author Topic: William Hill Service -Disussion  (Read 109711 times)

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APAThetic

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Re: William Hill Service -Disussion
« Reply #315 on: May 26, 2012, 00:42:36 AM »

Received a reply from WH 19/05/12 saying they were looking into my £6.60 non payment. No further news up to today so I sent a reminder email. I then logged onto my WH account (not to play I might add) and found I"d been credited with an £11 "bonus" on 22/05. I presume this is the resolution of my case, but strange they didn"t email me if that"s the case.

P.S. Only 2 sleeps to go "til Cardiff  ;D


Finally got an email from WH saying the matter has now been resolved (after having passed my case to their "Poker Specialists"). The £11 that I was credited on 22/05 is according to the "Specialists" the payment for my 3rd place finish. The "Specialists" still got the payment wrong even after I told them 4 or 5 times by email that it was £6.60. I even sent them a screen shot of the finishing positions showing what the payouts should have been. Oh well, thanks for the extra £4.40 :)