Poker Forum > Live Poker
ECOAP - European Championship Of Amateur Poker - Discussion
fandango:
Matt D:
Matt D:
bigalhx3:
--- Quote from: Des on July 18, 2012, 11:10:08 AM ---
--- Quote from: bigalhx3 on July 17, 2012, 23:12:52 PM ---
locked out player support not very good with Ioana very patronising, looks like i put the wrong pasword in to start with but after that and the code 202 telling me to contact support then support telling me to ask for a new password then the password did not work and locked again after i spent over a hr telling them the problem but they just keep saying ask for a new pasword
had them telling me they are only there to advise and cant put the password for me
had them telling me that the password sure does work
had them telling me to i should ask for a password then leave it a bit b4 i try to log in , i asked how long a bit was they said 5/10 mins, then to be told i did not have to leave it 5/10 mins and just try and log in
At the end they passed it on to someone who was going to email me not had anything all night will just wait and see what happens and when lol ::)
--- End quote ---
Sorry to hear that Al, clearly there was a misunderstanding somewhere. Are you sorted now? If not, pm Matt and it"ll be looked into for you.
--- End quote ---
yes still locked out and still no reply from them live chat is a joke just make it up as they go along
Matt D:
--- Quote from: bigalhx3 on July 18, 2012, 18:16:10 PM ---
--- Quote from: Des on July 18, 2012, 11:10:08 AM ---
--- Quote from: bigalhx3 on July 17, 2012, 23:12:52 PM ---
locked out player support not very good with Ioana very patronising, looks like i put the wrong pasword in to start with but after that and the code 202 telling me to contact support then support telling me to ask for a new password then the password did not work and locked again after i spent over a hr telling them the problem but they just keep saying ask for a new pasword
had them telling me they are only there to advise and cant put the password for me
had them telling me that the password sure does work
had them telling me to i should ask for a password then leave it a bit b4 i try to log in , i asked how long a bit was they said 5/10 mins, then to be told i did not have to leave it 5/10 mins and just try and log in
At the end they passed it on to someone who was going to email me not had anything all night will just wait and see what happens and when lol ::)
--- End quote ---
Sorry to hear that Al, clearly there was a misunderstanding somewhere. Are you sorted now? If not, pm Matt and it"ll be looked into for you.
--- End quote ---
yes still locked aout and still no reply from them
--- End quote ---
Please can you post (or PM me) your nickname on the site, so I can take this on.
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