Poker Forum > WCOAP 2013
WCOAP Satellites Discussion
GaryMorris:
Many thanks for the clarifications. Much appreciated.
AceOnTheRiver:
I know that when I am treated badly by an organisation it takes some serious effort on their part to keep / regain my custom and it seems that WH have treated some APAT members rather badly.
There are 2 sides to every story but I think some kind of statement from WH apologising for or explaining last year"s problems would go a long way.
I appreciate APAT needs the support / funding to thrive but without this gesture we seem to be saying, "it doesn"t matter how you treat our members so long as you come back with a few £££s"
Supernova:
--- Quote from: AceOnTheRiver on March 03, 2013, 16:40:35 PM ---
I know that when I am treated badly by an organisation it takes some serious effort on their part to keep / regain my custom and it seems that WH have treated some APAT members rather badly.
There are 2 sides to every story but I think some kind of statement from WH apologising for or explaining last year"s problems would go a long way.
I appreciate APAT needs the support / funding to thrive but without this gesture we seem to be saying; it doesn"t matter how you treat our members so long as you come back with a few £££s
--- End quote ---
+1
From memory I remember a few members not getting anywhere at all with WH customer services on more than one occasion.
Sugar_Free:
--- Quote from: AceOnTheRiver on March 03, 2013, 16:40:35 PM ---
I know that when I am treated badly by an organisation it takes some serious effort on their part to keep / regain my custom and it seems that WH have treated some APAT members rather badly.
There are 2 sides to every story but I think some kind of statement from WH apologising for or explaining last year"s problems would go a long way.
I appreciate APAT needs the support / funding to thrive but without this gesture we seem to be saying; it doesn"t matter how you treat our members so long as you come back with a few £££s
--- End quote ---
+2
Having stolen, no other way of putting it, mine and other members" prize money then basically called us liars for several weeks I vowed to have no further dealings with WH and this still stands. It is worth noting that I have still not been paid out the amount I should have been.
Des:
--- Quote from: Sugar_Free on March 03, 2013, 17:06:55 PM ---
--- Quote from: AceOnTheRiver on March 03, 2013, 16:40:35 PM ---
I know that when I am treated badly by an organisation it takes some serious effort on their part to keep / regain my custom and it seems that WH have treated some APAT members rather badly.
There are 2 sides to every story but I think some kind of statement from WH apologising for or explaining last year"s problems would go a long way.
I appreciate APAT needs the support / funding to thrive but without this gesture we seem to be saying; it doesn"t matter how you treat our members so long as you come back with a few £££s
--- End quote ---
+2
Having stolen, no other way of putting it, mine and other members" prize money then basically called us liars for several weeks I vowed to have no further dealings with WH and this still stands. It is worth noting that I have still not been paid out the amount I should have been.
--- End quote ---
That"s pretty outrageous Matt. I assumed this had been cleared up up at that time. I can assure you I will pick this up with WH and ensure you are credited the money you were due. That said, totally understand if you don"t want to take part in this particular promotion, nor would I blame you.
Apologies on our behalf.
Des.
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