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APAT Glasgow Discussion
LombBomb:
scottyp:
--- Quote from: IrishTom on October 23, 2013, 01:20:35 AM ---
--- Quote from: jockey on October 22, 2013, 17:18:08 PM ---
Wot a shambles
--- End quote ---
jockey I"m not sure what you consider a shambles, if its event seats then:
Players reserved a seat months in advance using Eventbrite
Now we have venue confirmation of numbers, times etc etc players have played online satellites for seats, bought in in advance both online and at the venue, and now we have taken what the venue has NOT sold, and along with being able to extent the max numbers from 120 to 130, will make these available for members to buyin online
I"m not sure if this is what you consider to be the shambles, but if so then from my pov it couldn"t be clearer - whether some players disagree with Eventbrite is a different issue - maybe that"s what you consider the shambles? or maybe it"s the numerous player comments as things have progressed and been fine-tuned - if not please clarify and I"ll happily try to sort out whatever problems you believe there to be.
Or maybe it"s just been a difficult one with me taking over so late in the day - but whatever, I want to make sure everyone is clear with things.
Regards/Tom
--- End quote ---
When will we have confirmation on the available seats for direct buy-in online. Will these seats be added to the original holding tank (i.e tourney number 53666724)?
Sef:
--- Quote from: IrishTom on October 24, 2013, 13:42:05 PM ---
Dear Members, following forum discussions and player feedback, we have reviewed and discussed internally the Eventbrite facility, and are updating the ‘reserve a seat’ procedure as follows:
When APAT is advised by a player that their Eventbrite seat will NOT be used then the following will be put in place:
If at the time APAT is informed, and seats have NOT YET been advertised for direct buyin in advance, then the extra seat will be made available via direct buyin in advance.
If at the time APAT is informed, and seats HAVE BEEN advertised for direct buyin in advance, then the extra seat will be made available via Eventbrite.
The ONLY exception to above is if a player who has reserved a seat via Eventbrite subsequently wins their entry via APAT by online Satellite etc, then that player may inform APAT of an alternative player name for the Eventbrite seat – in effect a ‘seat exchange’ for the Eventbrite entry – and it is between both those players (not APAT) to sort out any refund/transfer of Eventbrite fee – if any payment is to be made/transferred, it cannot under any circumstances be more than the £5 paid. It is emphasized that this facility is ONLY available to exchange an Eventbrite seat where the player has WON an additional seat via APAT.
HOWEVER, this will not be implemented for Glasgow as we have already let seats be transferred and it is not deemed appropriate to have two conflicting policies for the same event mid-way through the process.
--- End quote ---
WP Sir. As always APAT working behind the scenes to address members concerns and feedback. See you all in Glasgow....
P.S. Tom for the purposes of the player list ..APATSef is moi... Paul Sefton ;)
Sugar_Free:
--- Quote from: GiMac on October 23, 2013, 23:29:22 PM ---
--- Quote from: Sugar_Free on October 23, 2013, 22:47:52 PM ---
--- Quote from: GiMac on October 23, 2013, 21:02:52 PM ---
--- Quote from: hi_am_chris on October 23, 2013, 19:03:47 PM ---
---slightly different that a reserve was transferred earlier in the week for a player who is still attending but won a seat in the sat.
--- End quote ---
Not different at all. They could have been refunded their fiver and the seat could have been re-sold, it wasn"t and they were allowed to transfer the seat to someone else.
--- Quote ---Isn"t the five pounds more to stop people taking up a seat and then not turning up? If somebody is now not turning up shouldn"t the seat be made available Friday and Saturday with the rest of them and the player forfeiting his fiver?
--- End quote ---
Do you honestly think that because someone has paid a fiver this has any bearing on whether they play or not? I think the fiver was to cover admin costs for those that did not turn up after reserving a seat.
--- End quote ---
So we now have a refundable non-refundable £5 fee?
--- End quote ---
Yes if you satellite in after reserving a seat, i believe that has always been the case. Of course you can"t charge a fee to someone in that scenario. ::)
--- End quote ---
Yep, my bad, didn"t read it properly
IrishTom:
--- Quote ---
P.S. Tom for the purposes of the player list ..APATSef is moi... Paul Sefton ;)
--- End quote ---
Thanks.
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