Poker Forum > General Discussion

Is Grosvenor Poker down??

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AMRN:
I made a deposit on Friday, and have been trying to login ever since.   I"ve uninstalled and reinstalled several times, and have tried on different laptops.   I just contacted support via Live Chat, and they said the poker client is currently broken and has been for some time, and I would have to wait for it to be fixed.

OK a bit crap, and I want to play the APAT game tomorrow night...... but what is bugging me is that I don"t see anyone else mentioning a problem, and I can see traffic on the site.

Is there really a site-wide problem?

Chipaccrual:
Hi Steve,

It"s a Grosvenor specific problem.  They had a site wide problem on Thursday and the poker client has been down since then.

They were hoping to have it up again today, but hopefully will be tomorrow at the latest.

Very frustrating as we"ve just launched a couple of online leagues, but I"m in contact with the guys at Grosvenor and as soon as they have a definite solution, I"ll let everyone know.

I did post up on the Facebook group.  Should have put something up on here aswell.  My fault.


:)

AMRN:
ah OK thanks Leigh :)

Pianissimo37:

--- Quote from: AMRN on October 02, 2016, 19:02:57 PM ---
ah OK thanks Leigh :)

--- End quote ---
You are not alone AMRN. We at APAT/LPPL are also very frustrated. All having had the same problems. Some of us were even advised by the help line to change passwords, which we did to no avail.  

Chipaccrual:
We"re not expecting a fix today, but they are very much working on it.

We have moved tonight"s All*Stars league game until later in the schedule (Monday 24th October).

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