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GrosvenorPoker.com Support Thread

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Zozzy:
 :(

Sugar_Free:
Once the game came back, the site knocked me out of the PLO game. It only took me a minute or so to get back in but because it was heads up, I"d lost about 80K in that time. Joe kindly agreed to chop it though, thanks Joe and wp.

STRETCHY74:

--- Quote from: jayteejack on December 04, 2016, 22:17:31 PM ---
oh well off to bed.... will be interesting to see what compensation my wasted 4 and a half hours will be given.
obviously money back is a given. maybe 109 tokens or a freeroll for certain amount for all those still in or both
as it restarted and did compete tourney there will be no refunds or compensation.....

--- End quote ---

s4ooter:

--- Quote from: STRETCHY74 on December 05, 2016, 13:39:44 PM ---

--- Quote from: jayteejack on December 04, 2016, 22:17:31 PM ---
oh well off to bed.... will be interesting to see what compensation my wasted 4 and a half hours will be given.
obviously money back is a given. maybe 109 tokens or a freeroll for certain amount for all those still in or both
as it restarted and did compete tourney there will be no refunds or compensation.....


--- End quote ---


Maybe a refund, but thats all we"d be entitled too at best!!

--- End quote ---

Kronsdat:
I have registered a complaint with Customer Services about last night"s non-event.  I"ll let you know how that develops.

Meanwhile I now find I can"t log into my account and the CS guy told me that my account has been suspended.   ???

Impressed?  Me?  Not a lot.

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