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WPT Poker Mag

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oneill1970:
Hi All,

I"m just wondering if anybody has had the same problem that I"m having with this magazine.  I already subscribe to Poker Player and Inside Poker, but WPT had an offer last Septemberish giving away a copy of Poker Academy Professional software with a subscription.  Seemed like a good deal, so I whipped out the old credit card.

Anyhow, it"s now February and I"ve yet to receive the software, even though the mag has come through.  Three emails sent since December, one reply saying "we"ll look at it", and not much else...

Did anybody else go for this deal, and did you get the freebie?

Cheers!

antthecat:
i did not receive my free wpt chip set due to an error, for some reason if you suscribe by direct debit you dont recieve the freebie but if you pay one lot per year you receive a freebie i believe, that was two years ago and cant 100% remember if im right but i didnt bother to resubscribe because of that error.

Jon MW:

--- Quote from: antthecat on February 19, 2009, 13:13:40 PM ---
i did not receive my free wpt chip set due to an error, for some reason if you suscribe by direct debit you dont recieve the freebie but if you pay one lot per year you receive a freebie i believe, that was two years ago and cant 100% remember if im right but i didnt bother to resubscribe because of that error.

--- End quote ---


Did it specifically say that in the terms and conditions?

Or did they just tell you that when you queried it?

antthecat:
it probably did but did not read the t&c"s, dont get me wrong the mag is great and always buy it from the shop but when i queried it they were helpful but could not change what happened.

Jon MW:

--- Quote from: antthecat on February 19, 2009, 13:29:09 PM ---
it probably did but did not read the t&c"s, dont get me wrong the mag is great and always buy it from the shop but when i queried it they were helpful but could not change what happened.

--- End quote ---


My point would be if you caused enough of a fuss they might send it to you anyway - especially if it was ambiguous in the t&c"s.

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