Poker Forum > WCOAP 2008 - 2012
Hotel near Dusk Till Dawn?
CrizzyConnor:
--- Quote from: lukybugur on July 10, 2009, 13:00:20 PM ---
I"ve just had a rant at Express by Holiday Inn who have booked me into the wrong hotel. I had wanted to stay at Holiday Inn (where I stayed in May) but they"ve booked me into the Express BHI. It"s only 2 miles further away and as my payment was non-refundable, I"m having to stick with it.
--- End quote ---
That"s pretty ridiculous cutomer service. Fair enough them not giving you a refund but they should switch you over to another room in another hotel within their chain as a gesture of good will and to hold onto your future custom. They"re still getting the money in the end and the future custom... I"d kick up hell about it between now and then, you might get somewhere, plug away at it i"d say!
HaworthBantam:
--- Quote from: CrizzyConnor on July 10, 2009, 19:40:27 PM ---
--- Quote from: lukybugur on July 10, 2009, 13:00:20 PM ---
I"ve just had a rant at Express by Holiday Inn who have booked me into the wrong hotel. I had wanted to stay at Holiday Inn (where I stayed in May) but they"ve booked me into the Express BHI. It"s only 2 miles further away and as my payment was non-refundable, I"m having to stick with it.
--- End quote ---
That"s pretty ridiculous cutomer service. Fair enough them not giving you a refund but they should switch you over to another room in another hotel within their chain as a gesture of good will and to hold onto your future custom. They"re still getting the money in the end and the future custom... I"d kick up hell about it between now and then, you might get somewhere, plug away at it i"d say!
--- End quote ---
We booked on Tuesday afternoon, Neil, and I think there were plenty of rooms available. As has been said, plug away.
lukybugur:
It was poor that the guy booked me into the wrong one when I specifically gave him the postcode of the one I wanted to stay. I"m not that bothered about it, it"s ONLY two miles further away and I"m away from other reprobates like Ian and Duke. As it"s in the City Centre it"ll prob give me more to do on the days I"m not playing APAT Tourney (that"ll probably be all except the Friday, briefly).
bigalhx3:
http://www.holidayinn.com/h/d/hi/925/en/c/2/content/dec/teaser/hi/925/en/lp/summer09.html?cm_sp=HIsummer09-_-Tactical-_-Spotlight&a=b.html
ForthThistle:
Hi all,
Can some one please confirm the address below is the correct Holiday Inn
NOTTINGHAM
Holiday Inn
CASTLE BRIDGE ROAD
CASTLE MARINA PARK
NOTTINGHAM, NG7 1GX
ENGLAND
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