Archive Boards > 888poker.com
888 terms and conditions - Inactive accounts beware
coprey:
Rob, I agree. The software is good and I like the games/structure. I also like that 888 are partnering APAT and I hope this continues. However this thread is about 888 systematically taking players funds without warning. The reply I received from 888 customer support states that I was not contacted, because the information is clearly in the terms and conditions (how many people really read the T & C"s?). Gareth (888 management) is adamant that 888 warn players before any such action is taken, stating that 888 do not want to take funds from "dormant" accounts but are forced to. It is the conclusion of this 888 customer that there is no evidence of any customers being notified prior to 888 systematically taking their cash and that 888 management are out of touch with operational activities and their own customer support dept.
Paulie_D:
Colin.
You have raised your concerns which are valid (for a specific set of circumstances) but this thread is veering towards being just about individual problem(s) which is/are better left off this thread and resolved privately.
If you get these resolved by all means report back.
As I mentioned, whether the T & C"s have changed or not is irrelevant to the overall conversation as that is what they state NOW.
Anyone who ignores them does so at their peril.
Paulie
Des:
The key facts appear to me to be:-
1) 888 are required to operate this policy as a condition of their gaming license.
2) All players have agreed to this policy in signing up for the site.
The points with regards whether we/they like the policy or whether it is commuicated effectively are an aside. All parties have agreed to it and each must accept our own responsibilities as part of it.
That said I hope a positive outcome of this thread is that it gets communicated a bit more effectively. I"ve certainly never joined a site thinking I"d be leaving money dormant in an account for over six months, so I can"t really see it turning players off.
smithsj1:
I"m just wondering if anyone knows when 888 implemented this policy.
Was it there way back in 2005? I"ve heard complaints about it from threads in 2008 but none before so just wondering if anyone had a handle on when it came in.
Any help appreciated.
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