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HELP PLEASE - Unable to open online DTD account

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RicayBoy:
Hello

I have tried to register an account with DTD online, been through the whole sign-up process and tried to log-in and have got the error message

"We"re sorry but you can only register 3 new users per software installation. Limit exceeded. For any questions regarding your account contact customer support. Support ID - 3214683625. Unable to register customer! Errorcode (117)"

I have had a few Boss Media accounts in the past but only one (Virgin) has been active in the last year or so.

I spoke to the DTD live "Helpdesk" as suggested and they were about as helpful as a claw hammer in the back of the skull and said there was nothing they could do.

Anyone got any suggestions at all please?

Chipaccrual:
It sounds like there is something on the Boss software that logs the number of different skins you have used on that particular PC.

The simplest suggestion I could offer would be to try it on another computer and see if that works.

RicayBoy:
Sorted thank you

I registered on my laptop and can now log in on my desktop too.

Most odd.

Ta much

RB

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