Amateur Poker Association & Tour
Communities => APAT Belgium => Topic started by: DodgyEnd (Tom APAT.be) on September 23, 2014, 16:41:08 PM
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The APAT English Online Amateur Poker Championship will be played on BWIN on Sunday 14th September.
Tom, you may want to edit this bit ;)
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Thx Matt, that is what happens when you copy/paste and do 3 things at the same time!
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Thx Matt, that is what happens when you copy/paste and do 3 things at the same time!
Happens to the best of us :D
Congratulations on an extremely impressive live event! Couldn"t believe the numbers! Amazing :)
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Thx Matt D... We were very happy of course! We put so much effort in this and it feels so good to hear all the positive comments and feedback. And thank you to the entire APAT team for giving me/us the opportunity and believing in us!!
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A reminder for the UK players: these events will award points towards the APAT Player of the Year ranking!
Tonight we have a freeroll qualifier for this, password is apatmemb
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Tonight, Friday and Saturday we have a $5 qualifier for Sunday"s Main Event !
If you don"t have a BWIN account, go to our website www.apat.be (http://www.apat.be) and click on your country to register for one!
For APAT it is very important that we can get a nice number of players! We don"t have a lot of online sponsorship options on this side of the channel, so please help us by showing BWIN that APAT is worth their potential investment!
Password for all qualifiers and events is apatmemb
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Main Event just started; you have about 90 minutes left for late registration!
Come and play; and take home the gold medal and the ranking points!
PLO Side Event starts in 20 minutes, with 60 minutes of late reg.
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Has any UK based players managed to log into this.... Four attempts now and the screen keeps freezing on the Tournaments page... I can see it there then it won"t let me select it..
Just totally reloaded and still can"t get the game to load.... Just won"t let me click on it all....
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6 UK players are in... BWIN does crash sometimes when JAVA is not updated; so try that...
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I give in.... Been trying for nearly an hour now.... :"(
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Tom
I"ve opened an account to play your tournament, but I can"t find it.
On the "Tournaments" tab, it says "Choose your game" and there is a huge number of tournaments below, with a box for each. Is there an easier way than just scrolling til you find it?
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just rank on buyin... should be the only 30$ one...
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welcome John :)
and the PLO one, maybe best to rank according to name... also starts with APAT.
Good luck!
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just rank on buyin... should be the only 30$ one...
Just found the tournament. Worst site I"ve seen for years. Some instructions in how to navigate it would have been helpful.
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Chipped up a bit in the Main and crushing a $5 MTT I somehow entered unintentionally. Then it all closed down and haven"t been able to get back in. ???
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Chipped up a bit in the Main and crushing a $5 MTT I somehow entered unintentionally. Then it all closed down and haven"t been able to get back in. ???
yuck... check if your java is up to date; because that often causes problems...
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same problem here sigh! java up to date to.
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was 2/7 in the omaha and 5/19 roughly the main.
anyone know if its a network wide problem or whether itts still running?
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that sucks... haven"t had that problem before. But I can check with BWIN.
I have John"s nickname, what is yours?
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hesfatandstinks
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Been fine for me
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oh well been 20 minutes almost certainly blinded down, now thrown $40 up the wall on another unreliable site it seems
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oh well been 20 minutes almost certainly blinded down, now thrown $40 up the wall on another unreliable site it seems
ure on both FT"s, but very short now yes.. I will check with BWIN...
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oh well been 20 minutes almost certainly blinded down, now thrown $40 up the wall on another unreliable site it seems
ure on both FT"s, but very short now yes.. I will check with BWIN...
marvellous!
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any news Tom? still unable to log in here.
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i can"t contact them right now... you finished 4th in PLO and 10th in NLH... so 2 points for the ranking.
I"ll let you know what BWIN says tomorrow!
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I tried for over an hour to just keep getting to the list of tournaments and not being able to do anything at all....
Log in... look for tournament on that first screen with all the comps in squares.... NOTHING...
Change to classic view then screen freezes, unable to select anything at all...Even unable to delete the screen...
Try again, same again.... Very annoying Sunday night....
>:(
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Tom
I put £50 onto the site. I don"t know what the situation is regarding the entry fees for the two tournaments, but can you also find out about the unused balance. If I can"t access the site, I can"t withdraw it.
Thx
John
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Good morning guys.
It"s fair to say I"m not very amused with the problems some of you had yesterday. It did seem to only affect UK players, because none of the Belgian players contacted me; nor did I notice anyone sitting out.
I e-mailed my BWIN contact this morning already to find out what the problem is. Of course the least I can do is make sure that you guys (3 players) get a refund of last night"s buyin(s).
My contact is out of the office today, but I forwarded my mail to his colleague... I will keep you updated on the situation.
My apologies to everyone that had problems last night... :(
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hi Tom,
i deposited £40 yesterday to cover the 2 tournys and to play some small cash to get used to the site beforehand. I still cannot log into the site so like John i have the same problem withdrawing what is left and any refund.
its very annoying, i support most apat online comps and reluctantly deposited to yet another new site thinking there must not be an issue with uk players as it is sponsoring apat who are inviting us to play. I managed 2 3/4 hours of play before there was a problem and was sitting very well in the omaha and pretty ok in the main. the fact i finished 4th and 10th respectively after blinding down shows this.
i think Bwin should investigate the matter and explain how this happened and assure us they have resolved the problem before we use the site again for comps. I also feel i and others affected by this should recieve our buy ins back and a adequate good will payment from the site.
Sorry to moan on to you Tom but i have refrained from emailling them myself as i knew you were on the case. if you feel it would be better for us to contact them direct then please let us know.
many thanks
Paul
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hi Tom,
i deposited £40 yesterday to cover the 2 tournys and to play some small cash to get used to the site beforehand. I still cannot log into the site so like John i have the same problem withdrawing what is left and any refund.
its very annoying, i support most apat online comps and reluctantly deposited to yet another new site thinking there must not be an issue with uk players as it is sponsoring apat who are inviting us to play. I managed 2 3/4 hours of play before there was a problem and was sitting very well in the omaha and pretty ok in the main. the fact i finished 4th and 10th respectively after blinding down shows this.
i think Bwin should investigate the matter and explain how this happened and assure us they have resolved the problem before we use the site again for comps. I also feel i and others affected by this should recieve our buy ins back and a adequate good will payment from the site.
Sorry to moan on to you Tom but i have refrained from emailling them myself as i knew you were on the case. if you feel it would be better for us to contact them direct then please let us know.
many thanks
Paul
Totally agree Paul... I will keep you updated!!
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I also deposited to play the main... I have played on this site a few times already in the last month without any problems until last night when I just could not log in to the any game, never mind the APAT one.. >:(
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With regards to withdrawing from bwin.
You should be able to go to the sports betting site. Your poker balance should be synced with this site and withdrawals should be routine........., I think???!
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Yep
Very disappointing site.
I also deposited money into this site with the soul purpose of suporting APAT events and the continous freezing and closing down of everything was annoying. This also closed my internet which was live streaming a sports event from Europe.
A transfer of funds back to my PayPal is the minimum that could be expected.
Compensation should be considered.
Thank you
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Any update from your Bwin contact Tom?
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Any update from your Bwin contact Tom?
I have... but I"m not happy. My contact is not available this week, but his colleague got back to me.
But they only wanted to give a partial refund, which is not fine by me.
I"m only satisfied when I get you guys a full refund... and I have made that clear to them.
Please bare with me for a short while. I did also ask for the contact for the UK Manager, so that we can talk to him personally. I want to know what the software problem is, because obviously there is something wrong.
Thank you for patience guys; but you can be sure I won"t let this go!
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I reloaded and updated Java yet again and tried to log into a game on Bwin.... After four attempts and over 30 minutes I was finally able to start playing again on Bwin. I tried this last night but to no avail but as I say it eventually worked tonight.
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OK guys,
BWIN will fully refund the buyin(s)!
An extra compensation is not possible since no one knows what might have happened if you were active. This is pretty normal compared to what other rooms do in a situation like this.
They didn"t have any other reports (yet) from crashes last Sunday, but they will look into it further.
There might be a problem with Java if it"s not updated, plus if you have an older Internet Explorer, that might cause a problem as well. With Google Chrome everything should work perfectly.
As for people wanting to cash out, please try installing Google Chrome (Chrome is much better than IE anyway) and updating JAVA after that... and try downloading the BWIN software again. It should work perfectly...
Please let me know if the problems still exist after this...
And thanks again for your support!!
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When I download the client, I can never get this to work and it keeps freezing. So I have to log into the Bwin website and choose the "Play instantly" option under the poker tab. On Sunday it took me about 2 hours to register because the client kept freezing. I know you guys are doing your best, but the user experience on Bwin leaves a lot to be desired.
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Hi Tom,
I Appreciate your efforts in resolving the problems, thank you.
I have google chrome on my desktop and my Java is fully up to date but the problem still occurred. I don"t understand that it can work perfectly for nearly 3hours then suddenly crash and not work again. I would need a better explanation than what is being given by Bwin before trusting that the problem will not occur again mid tournament.
As for the policy regards refund and compensation, I understand that nobody knows what might have happened if I was active (blown up no doubt lol) and I realise this is what most other rooms would offer but in the circumstance I don"t think it would have hurt them to offer a couple of free tournament tickets as compensation for us to use to gain our confidence in the software again. The cost to them would be minimal and obviously would be good for their PR.
Anyway I will once again try to get on to my account later and see if i have received the refund.
Thanks
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When I download the client, I can never get this to work and it keeps freezing. So I have to log into the Bwin website and choose the "Play instantly" option under the poker tab. On Sunday it took me about 2 hours to register because the client kept freezing. I know you guys are doing your best, but the user experience on Bwin leaves a lot to be desired.
I didn"t realise they had a play instantly option through your browser! Could I have attempted to log in through this Sunday and continued the tournaments I was playing?
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When I download the client, I can never get this to work and it keeps freezing. So I have to log into the Bwin website and choose the "Play instantly" option under the poker tab. On Sunday it took me about 2 hours to register because the client kept freezing. I know you guys are doing your best, but the user experience on Bwin leaves a lot to be desired.
I didn"t realise they had a play instantly option through your browser! Could I have attempted to log in through this Sunday and continued the tournaments I was playing?
Never tried this option to be honest... But you might try to get online.
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just logged into my Bwin account through the sportsbook (still no log in on poker software possible)
my buy ins have not been refunded but i have $40 of tournament dollars ( what use when the software wont work!)
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Tom, I have Googe Chrome and Java is up to date. I found it horrendously difficult to find the tournament but got there eventually. I understand the refunds policy - a bit annoying when I was really well stacked in the 700+ runner $5 tournament. If that one has also been refunded and I have £50 in my account, I"ll be satisfied. Thanks for your efforts.
I would like to play on the site again following my experience in the $5. I"m sure your APAT players are different, but the calls I was getting were scary. Must be similar to what it was like to play years ago.
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Tom, I have Googe Chrome and Java is up to date. I found it horrendously difficult to find the tournament but got there eventually. I understand the refunds policy - a bit annoying when I was really well stacked in the 700+ runner $5 tournament. If that one has also been refunded and I have £50 in my account, I"ll be satisfied. Thanks for your efforts.
I would like to play on the site again following my experience in the $5. I"m sure your APAT players are different, but the calls I was getting were scary. Must be similar to what it was like to play years ago.
John, please let me know if you have been refunded cash or tournament dollars like mysellf when you can please.
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just logged into my Bwin account through the sportsbook (still no log in on poker software possible)
my buy ins have not been refunded but i have $40 of tournament dollars ( what use when the software wont work!)
Refund is indeed in Tournament dollars...
Have you tried logging on directly from the website?
Can I ask you to try again in a few days (maybe they were able to find something)... If not, let me know...
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Tom, I have Googe Chrome and Java is up to date. I found it horrendously difficult to find the tournament but got there eventually. I understand the refunds policy - a bit annoying when I was really well stacked in the 700+ runner $5 tournament. If that one has also been refunded and I have £50 in my account, I"ll be satisfied. Thanks for your efforts.
I would like to play on the site again following my experience in the $5. I"m sure your APAT players are different, but the calls I was getting were scary. Must be similar to what it was like to play years ago.
Sorry John, I didn"t mention the $5 tournament, but I"ll notify BWIN right away!!
And yes, the calls are sometimes pretty scary :D If you can handle a beat once in a while, you can definitely make some money...
*EDIT: $5 refunded as well...
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No refund received yet. PM sent with my user name. Thanks
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No refund received yet. PM sent with my user name. Thanks
You never gave me ur username :) I"ll notify bwin!
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just logged into my Bwin account through the sportsbook (still no log in on poker software possible)
my buy ins have not been refunded but i have $40 of tournament dollars ( what use when the software wont work!)
Refund is indeed in Tournament dollars...
Have you tried logging on directly from the website?
Can I ask you to try again in a few days (maybe they were able to find something)... If not, let me know...
Yes I have tried logging on from the website still to no avail.
I can get on the sports book but obviously tournament dollars are no good there.
Personally I think this is a bad show by Bwin. I didn"t buy in with tournament dollars and if I"m never going to be able to play on there or to be able to play without fear of the same thing happening again ( still no explanation of why it happened has been forthcoming) these are of no use.
We should have been refunded in cash then we could make our own decision whether to continue playing the site ( if it will ever be possible) or just to cash out.
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Everybody should have had the refund by now...
If you keep experiencing problems, it"s best to contact Technical Support in the UK... You"ll probably be able to find the contact details on the website, but I can"t check those (we automatically get redirected to the .BE site).
But the 3 people I spoke to have no knowledge of major problems, but of course they are not familiar with the technical stuff...
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Sorry no refund yet...
waiting patiently...
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Come through
Thank you
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Haven"t been able to get in via the application since (and still can"t), so I have just gone in on the browser.
The balance on my account is £36.82.
Transactions:
Date Transactions Amount
9/28/2014 9:37 PM Taken from $5,000 Gtd +8.27 GBP
9/28/2014 7:18 PM Taken to APAT Online BAPC Main Event (18.39) GBP
9/28/2014 6:44 PM Taken to $5,000 Gtd (3.06) GBP
9/28/2014 6:43 PM PURCHASE +50.00 GBP
Whee, I cashed in the $5 event. Told you I had really chipped up in a short time. Bet I would have won loads in that if I hadn"t been kicked out.
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Hi John,
the refund was made in tournament money, but that"s not mentioned in the overview. If you look on the website and check "My Account" and then "My Poker" on the left, you will see the T£.
If you keep having a problem with loading the software, it"s best to contact Technical Support... it"s likely that there is just some setting that is not correct or something.
As you mentioned before, there is some value there :)