Amateur Poker Association & Tour

Poker Forum => General Discussion => Topic started by: Pilf on August 06, 2007, 09:49:41 AM

Title: HELP - BlueSq account suspended
Post by: Pilf on August 06, 2007, 09:49:41 AM

Hi, over the weekend my Blue Square account has been suspended. I have e-mailed support this morning but I have no idea how long to expect a resolution in as I have not had to deal with their customer support before. Does anybody know if this is likely to be resolved today? ie: Is support any good?
(I have never deposited or played for real money as I only set my account up on Saturday)

Title: Re: HELP - BlueSq account suspended
Post by: kinboshi on August 06, 2007, 10:08:21 AM

I"d call them.  they are very quick to respond.

Title: Re: HELP - BlueSq account suspended
Post by: APAT on August 06, 2007, 10:26:52 AM

This is being looked into Antony and I am sure that Blue Square will want to resolve any player issues as soon as possible.  A few teething problems are almost inevitable over the next couple of weeks I would expect, as APAT members create accounts.

Title: Re: HELP - BlueSq account suspended
Post by: MBUTLIN on August 06, 2007, 10:35:35 AM

Hi, I can confirm that this account has been reactivated now. Best wishes, Mike (Blue Square Poker).

Title: Re: HELP - BlueSq account suspended
Post by: nosey-p on August 06, 2007, 10:44:15 AM

I had the same problem yesterday, but was all sorted out pretty quickly

Title: Re: HELP - BlueSq account suspended
Post by: Pilf on August 06, 2007, 10:50:40 AM

Thanks a lot guys. See you all in the satellite this evenin, hopefully I won"t suffer anymore of my APAT suckouts that seem to be following me around these tournies!

Title: Re: HELP - BlueSq account suspended
Post by: nosey-p on August 06, 2007, 10:57:43 AM

Do you get any kind of bonus?
I registered yesterday but there is no extra in my account.
Do you have to play so many raked hands first?
Or is there no bonus?

Title: Re: HELP - BlueSq account suspended
Post by: APAT on August 06, 2007, 11:30:53 AM

Details below:-

http://www.apat.com/forum/index.php?topic=189.0

Title: Re: HELP - BlueSq account suspended
Post by: Ironside on August 06, 2007, 16:44:48 PM

mike can you do me a favour and try and find my account details on your system

i had an account set up by jamie and johnathon a few years back but havent used it for a few years as back then you didnt support netteller not even sure of the email address or username

would i be breaking rules if i just opened a new account?

no rush as i have a previous engagement to play live tonight