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Quote from: bigalhx3 on July 17, 2012, 23:12:52 PMlocked out player support not very good with Ioana very patronising, looks like i put the wrong pasword in to start with but after that and the code 202 telling me to contact support then support telling me to ask for a new password then the password did not work and locked again after i spent over a hr telling them the problem but they just keep saying ask for a new paswordhad them telling me they are only there to advise and cant put the password for me had them telling me that the password sure does work had them telling me to i should ask for a password then leave it a bit b4 i try to log in , i asked how long a bit was they said 5/10 mins, then to be told i did not have to leave it 5/10 mins and just try and log inAt the end they passed it on to someone who was going to email me not had anything all night will just wait and see what happens and when lol Sorry to hear that Al, clearly there was a misunderstanding somewhere. Are you sorted now? If not, pm Matt and it"ll be looked into for you.
locked out player support not very good with Ioana very patronising, looks like i put the wrong pasword in to start with but after that and the code 202 telling me to contact support then support telling me to ask for a new password then the password did not work and locked again after i spent over a hr telling them the problem but they just keep saying ask for a new paswordhad them telling me they are only there to advise and cant put the password for me had them telling me that the password sure does work had them telling me to i should ask for a password then leave it a bit b4 i try to log in , i asked how long a bit was they said 5/10 mins, then to be told i did not have to leave it 5/10 mins and just try and log inAt the end they passed it on to someone who was going to email me not had anything all night will just wait and see what happens and when lol
Quote from: Des on July 18, 2012, 11:10:08 AMQuote from: bigalhx3 on July 17, 2012, 23:12:52 PMlocked out player support not very good with Ioana very patronising, looks like i put the wrong pasword in to start with but after that and the code 202 telling me to contact support then support telling me to ask for a new password then the password did not work and locked again after i spent over a hr telling them the problem but they just keep saying ask for a new paswordhad them telling me they are only there to advise and cant put the password for me had them telling me that the password sure does work had them telling me to i should ask for a password then leave it a bit b4 i try to log in , i asked how long a bit was they said 5/10 mins, then to be told i did not have to leave it 5/10 mins and just try and log inAt the end they passed it on to someone who was going to email me not had anything all night will just wait and see what happens and when lol Sorry to hear that Al, clearly there was a misunderstanding somewhere. Are you sorted now? If not, pm Matt and it"ll be looked into for you. yes still locked aout and still no reply from them
Quote from: bigalhx3 on July 18, 2012, 18:16:10 PMQuote from: Des on July 18, 2012, 11:10:08 AMQuote from: bigalhx3 on July 17, 2012, 23:12:52 PMlocked out player support not very good with Ioana very patronising, looks like i put the wrong pasword in to start with but after that and the code 202 telling me to contact support then support telling me to ask for a new password then the password did not work and locked again after i spent over a hr telling them the problem but they just keep saying ask for a new paswordhad them telling me they are only there to advise and cant put the password for me had them telling me that the password sure does work had them telling me to i should ask for a password then leave it a bit b4 i try to log in , i asked how long a bit was they said 5/10 mins, then to be told i did not have to leave it 5/10 mins and just try and log inAt the end they passed it on to someone who was going to email me not had anything all night will just wait and see what happens and when lol Sorry to hear that Al, clearly there was a misunderstanding somewhere. Are you sorted now? If not, pm Matt and it"ll be looked into for you. yes still locked aout and still no reply from them Please can you post (or PM me) your nickname on the site, so I can take this on.
