Archive Boards > William Hill Poker Discussion
William Hill Service -Disussion
AAroddersAA:
Have to be fair and say that William Hill have always been quite helpful in the past in dealing I have had with them.
When I tried to buyin to the Welsh Event though my account had some security thing on it as I opened it years ago via some bankroll site (I think I got given a tenner for doing it that way) and apparently I can only buy into tournaments for 1% of the total money I have on William Hill. They were not able to help with this and it seems I cannot even close the account and open another one. It"s not a big deal as I am sure I will be able to get a seat in other ways (seat exchange or asking Des and Tighty to get me one if they don"t sell out online) but seem very unhelpful to new players who would not always know how to get around this.
We should not really be too critical of William Hill though as without them the first two events of the year would not have happened and I will continue to use them to place the odd sports bet in the future for this reason. Do we have a William Hill Rep on the forum?
Rhino56:
I"ve just spent another half an hour on the phone to William Hill, trying to resolve the money they owe me. The gentleman I spoke to polite and helpful, though informed me that the poker team thought I had been paid out correctly. I again pointed out (as noticed by Mike Slee) that they had only paid out the money, paid in by the initial entries and not the entry monies for late entries. They told me that they would continue to look into it and inform me accordingly. They did credit my account with £20, by way of compensation for all the trouble I"d been through.
APAThetic:
--- Quote from: AAroddersAA on May 10, 2012, 08:56:12 AM ---
Do we have a William Hill Rep on the forum?
--- End quote ---
If we do, I"ll guarantee it will be Isobel...another bad beat ::)
AceOnTheRiver:
FWIW I bubbled the seats in the now infamous rebuy and I"m reasonably sure I got the ££ I was expecting. Is there any way I can check? (for the sake of clarity, I"m not overly bothered)
MintTrav:
Bit of a faux-pas on the scheduling front, APAT. Do you realise that this tournament clashes with the Eurovision Song Contest or did you forget to check? Could you confirm whether there are televisions viewable from the playing area? I"d hate to cancel but clearly this could have been avoided if it was checked in advance.
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