Communities > APAT Belgium
S8 - Belgian Online Amateur Poker Championship, Sunday 28th September 2014
inthebelly:
--- Quote from: DodgyEnd (Tom APAT.be) on October 01, 2014, 15:00:32 PM ---
--- Quote from: inthebelly on October 01, 2014, 14:31:52 PM ---
just logged into my Bwin account through the sportsbook (still no log in on poker software possible)
my buy ins have not been refunded but i have $40 of tournament dollars ( what use when the software wont work!)
--- End quote ---
Refund is indeed in Tournament dollars...
Have you tried logging on directly from the website?
Can I ask you to try again in a few days (maybe they were able to find something)... If not, let me know...
--- End quote ---
Yes I have tried logging on from the website still to no avail.
I can get on the sports book but obviously tournament dollars are no good there.
Personally I think this is a bad show by Bwin. I didn"t buy in with tournament dollars and if I"m never going to be able to play on there or to be able to play without fear of the same thing happening again ( still no explanation of why it happened has been forthcoming) these are of no use.
We should have been refunded in cash then we could make our own decision whether to continue playing the site ( if it will ever be possible) or just to cash out.
DodgyEnd (Tom APAT.be):
Everybody should have had the refund by now...
If you keep experiencing problems, it"s best to contact Technical Support in the UK... You"ll probably be able to find the contact details on the website, but I can"t check those (we automatically get redirected to the .BE site).
But the 3 people I spoke to have no knowledge of major problems, but of course they are not familiar with the technical stuff...
jayteejack:
Sorry no refund yet...
waiting patiently...
jayteejack:
Come through
Thank you
MintTrav:
Haven"t been able to get in via the application since (and still can"t), so I have just gone in on the browser.
The balance on my account is £36.82.
Transactions:
Date Transactions Amount
9/28/2014 9:37 PM Taken from $5,000 Gtd +8.27 GBP
9/28/2014 7:18 PM Taken to APAT Online BAPC Main Event (18.39) GBP
9/28/2014 6:44 PM Taken to $5,000 Gtd (3.06) GBP
9/28/2014 6:43 PM PURCHASE +50.00 GBP
Whee, I cashed in the $5 event. Told you I had really chipped up in a short time. Bet I would have won loads in that if I hadn"t been kicked out.
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