Poker Forum > General Discussion
Grosvenor and APAT information Thread
Zozzy:
I made it up to about 450 raked hands with two days to go to deadline end of month by four tabling on 29th Sept until 4am
Unfortunately after that I couldn"t log in to Grosvenor Poker due to a technical problem. So I was unable to complete the 500 :(
Grosvenor Poker:
--- Quote from: Zozzy on October 02, 2016, 10:09:36 AM ---
I made it up to about 450 raked hands with two days to go to deadline end of month by four tabling on 29th Sept until 4am
Unfortunately after that I couldn"t log in to Grosvenor Poker due to a technical problem. So I was unable to complete the 500 :(
--- End quote ---
Hi Zozzy, we waved the hand requirement due to the login issue. We came to the conclusion this was the fairest way to payout the promo.
This month is already on the go by the way, easiest money online.....
redsimon:
Not getting any reply from emails to Gros. Support so will try here! :)
I have a £120 Goliath Ticket, it has an expiry date of 25/11/2016 though. Can it be extended to august 2017? There are no tournaments on the online client which I can use it for so getting frustrated as the days are counting down until it disappears!
MintTrav:
--- Quote from: redsimon on November 07, 2016, 19:39:58 PM ---
Not getting any reply from emails to Gros. Support so will try here! :)
I have a £120 Goliath Ticket, it has an expiry date of 25/11/2016 though. Can it be extended to august 2017? There are no tournaments on the online client which I can use it for so getting frustrated as the days are counting down until it disappears!
--- End quote ---
I can answer that for you, Simon, as you"ll probably be waiting for a response from Grosvenor. I asked the same question on here several times, without answer, but I met the Grosvenor guys at the IPO last week and they said that all the tickets will be re-dated and can be used for next year"s Goliath.
I had my own problem with Online Grosvenor tonight (yet again) - got to heads-up in a PLO8 with a 92k v 22k advantage and the software shut down. It wasn"t my internet - everything else was fine. I logged back in straight away and I had been given second place. Seems impossible for someone to steal 92k at 1250/2500 in that time, so I don"t know what happened, but the situation shouldn"t have happened at all. There was £54 difference berween 1st and 2nd - emailed them to see if they will do the right thing, but I don"t hold much hope, if they bother to reply at all (which is another issue with them).
I"m tired of all the problems with Grosvenor"s online offering, and not just because of the inconvenience and lack of support - this is the second time that a failure in their software has cost me money. Hoping APAT changes partner next year.
redsimon:
--- Quote from: redsimon on November 07, 2016, 19:39:58 PM ---
Not getting any reply from emails to Gros. Support so will try here! :)
I have a £120 Goliath Ticket, it has an expiry date of 25/11/2016 though. Can it be extended to august 2017? There are no tournaments on the online client which I can use it for so getting frustrated as the days are counting down until it disappears!
--- End quote ---
no reply from support but new goliath ticket expiry 08/2017 so guess its sorted.
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