Poker Forum > General Discussion

Grosvenor and APAT information Thread

<< < (17/25) > >>

Jester242:
Has anyone else had issues with logging on tonight? Tried to sign in at 6.45 only to find out my account had been suspended. I spoke to customer services who said it was because I hadn"t sent across proof of ID. Checked my emails and haven"t received any request for info whatsoever. I offered to send across my drivers license and utility bill there and then but the verification dept don"t work sundays and apparently customer services aren"t qualified to confirm a piece of paper. Asked politely to speak to a manager only to be put on hold by a lady for 10 minutes before line went dead.... thanks grosvenor, top way to ruin someones sunday night poker. Debating whether its now even worth playing the remaining games... #dummyoutthepram

Chipaccrual:
I will ensure the guys from Grosvenor are aware of the newer posts on this thread.

Grosvenor Poker:
Hi guys, we are still seeking constructive feedback and ill be checking here weekly, add me on facebook (alex grosvenor) if you need a faster response. Tonight we have added another friendly rebuy with the "Mosh pit lite", a €10R €5kGTD kicking off just after the bigger mosh pit at 7.30pm.

MintTrav:
Alex

Tom told me at the IPO that all expired Goliath tickets would shortly be redated so they could be used for 2017. Simon confirmed above in early Nov that his had been done, but mine is still showing as expired on 16 Oct 2016. Will it be redated?

Grosvenor Poker:
Hi,

All tickets should have been re-added, let me know your alias and ill check and re-add if necessary.

thanks, Alex

Navigation

[0] Message Index

[#] Next page

[*] Previous page