Archive Boards > 888poker.com
888 terms and conditions - Inactive accounts beware
WarBwastardo:
--- Quote from: okidokie on March 16, 2011, 12:13:37 PM ---
--- Quote from: WarBwastardo on March 16, 2011, 12:06:28 PM ---
That"s very strange really. Imagine keeping a safety deposit box at a Casino you visited often only to find out that the times you hadn"t visited for six months they opened it up and helped themselves to ten percent of your money. How do the online poker sites justify this? Do they even try? How does it cost them money to maintain dormant accounts?
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but it"s not quite like that scenario. how often does the average player play online compared to live at a casino? twice as much? four times as much? obviously it differs from person to person but you get the idea. say it"s 4 times as much, in your scenario it would be like leaving the safety deposit box for 2 years before they took any money from it.
i don"t see that much of a problem with it. if you use a service often then you should get rewarded for it. if you don"t then you have to pay for the privilage.
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If it"s essentially an admin fee why is it not a set amount? It shouldn"t be 10% of whatever you happen to have left in there should it? One guy has $20 and another $200, so one guy pays $2 the other $20. It should just be whatever the cost incurred by 888 to keep a dormant account open. There"s no reason for it to be different for each player.
samuel_9:
--- Quote from: RioRodent on March 16, 2011, 15:41:23 PM ---
Rights and wrongs of this practice aside... what baffles me is why anyone would leave money* in a site that they haven"t used for >6 months?
*Other than an ammount too small to allow you to buy-in to the smallest micro-stakes game available. :-\
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silly question
AllanD23:
yeh bit appalled at this behaviour, noticed party did it years ago but withdrew from there anyway...totally disgusting to charge a %age, the whole thing must surely must be illegal...take it nobody"s ever challenged it or lost enough to be worth all the legal hassle and fees...
Only admin fees i could think of would be the disc space to store your details and disc or tape storage to back it up, all of which happens automatically of course and doesn"t need to be set up for anyone in particular.
Out of interest if they take 10% it will never reach 0...oh but i bet they round it up when they get to the last cent...probably round everything in their favour, all those points of pennies adds up...
oh well, no 3d games with that chicken warne for me...apats" only
Here"s an email i got from virgin 3 weeks ago...
"We"re writing to let you know that you still have money in your account. You can use this to get back into the spin of things, or if you"ve decided to take a break from playing with us we can arrange to give it back to you.
If your balance is less than 5 and you"re feeling really generous you could even donate it to charity!
To keep your money safe whilst you"ve been away, we put a temporary suspension on your account, which means you"ll have to get in touch with us first. If you"ve been away for a while or your personal details have changed, we may need to ask you for documents too, but if that"s the case we promise to be gentle.
For more information just contact us using any of the methods shown at the bottom of the email and tell us what you"d like to do - play or pay!
We look forward to hearing from you!
Virgin Games"
Swinebag:
What makes matters worse is that if they take 10% every month, it should be impossible for them to get your account to zero. They somehow managed to do that with me though.
They did give me $30 when I redeposited (straight into the account - not a bonus thing) so not too bad. Am trying to be positive about this, but this practice is pretty poor and can only firm up players resolve to never play on the site again.
RioRodent:
--- Quote from: samuel_9 on March 16, 2011, 20:14:38 PM ---
--- Quote from: RioRodent on March 16, 2011, 15:41:23 PM ---
Rights and wrongs of this practice aside... what baffles me is why anyone would leave money* in a site that they haven"t used for >6 months?
*Other than an ammount too small to allow you to buy-in to the smallest micro-stakes game available. :-\
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silly question
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Why?
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