Archive Boards > 888poker.com
888 terms and conditions - Inactive accounts beware
gareth888:
--- Quote from: AMRN on March 17, 2011, 16:41:54 PM ---
--- Quote from: gareth888 on March 17, 2011, 16:04:32 PM ---
Now it"s not our own policy as to why we need to do it, it"s because it"s a licensing REQUIREMENT for the particular gaming licenses we have in our jurisdiction. That is why you will find the other operators that have similar policy are usually in the same licensing jurisdiction as 888.
--- End quote ---
Thanks for the response Gareth. Regarding the quote above, I"d be interested to know other operators that take this stance... I"ve never come across it before, and have accounts on most of the major sites.
In my opinion, regardless of how hard you try and communicate with owners of inactive accounts, there may be valid reasons why someone is unable to login and play during a six month cycle. As you state, it only takes one minute, however there will be people who are physically unable to achieve this (resting at HM pleasure, hospitalised, working away, plain old simple personal reasons, etc) and to take their money away feels inappropriate and wrong. I understand that FSA rules may prohibit you from acting as a bank, however would expect that you would first attempt to return funds to source of deposit before simply swallowing them into 888"s own accounts.
Cheers
Steve
--- End quote ---
Basically those with Gibraltar based license need to deal with this in some way. Party is the other major player in Gibraltar license and they handle the conditions in much the same way.
gareth888:
--- Quote from: Marty719 on March 17, 2011, 17:03:17 PM ---
Surely making the account inactive would take all admin costs out and still make sure 888 are still not "acting like a bank." I know I have money on other acc"s which I havent used in 6 months.
--- End quote ---
We are only allowed to hold money for gaming use, plain and simple. If it becomes a situation where it might not be gaming use, then we need to encourage gaming play or remove the funds from the liability. We slow down the process as much as we can and take as many actions we can to re-activate the player. Naturally, our business is people playing poker. Ultimately this is what we always try to do. You think we want to make a customer angry by deducting money? We are FORCED to.
gareth888:
The conditions and regulations to run online gaming are VERY complex and cumbersome. We have dozens of people dedicated to compliance issues. It causes a lot of restrictions on the way we do things, but ultimately it"s all in place to protect you guys, the customers. At the end of the day, this is the goal of regulation (and of course for tax on operators :) ).
samuel_9:
--- Quote from: gareth888 on March 17, 2011, 17:58:45 PM ---
The conditions and regulations to run online gaming are VERY complex and cumbersome. We have dozens of people dedicated to compliance issues. It causes a lot of restrictions on the way we do things, but ultimately it"s all in place to protect you guys, the customers. At the end of the day, this is the goal of regulation (and of course for tax on operators :) ).
--- End quote ---
Gareth888. Wright i love conditions put me in first place in a tourney and ill be there to protect there money just like this hehe http://www.youtube.com/results?search_query=adam+and+the+ants+stand+and+deliver&aq=3. I hope im not in trouble
mfcrocker:
At the end of the day it"s 888"s decision to be based in Gibraltar - there are other tax-light options that aren"t as restrictive (see Stars and the Isle of Man for an example).
It may not be something they can change but it"s still a policy that"s enough for me to stick to APAT events alone on 888.
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