Archive Boards > 888poker.com
888 terms and conditions - Inactive accounts beware
gareth888:
--- Quote from: AllanD23 on March 18, 2011, 21:17:50 PM ---
good post gareth and good follow up mr Duffy, probably enough to make me approach with an open mind...in reality it"s never likely to cost me more than a few hundred quid but i think all the sites i"ve stopped playing are usually down to near zero anyway.
A suggestion might be that the sites could in fact just return the money to our cards/deposit method 10% at a time...(bet you get a response to random payments appearing in our accounts :) ) assuming the card registered with the site is still active of course which there might be a good chance of within 6 months.
Quick question for gareth, you mentioned a download free client...does this mean i can use my iphone ? (i guess through safari?)
--- End quote ---
We are also not allowed to process a deposit or withdrawal without a member instigating it (authenticating by being logged into the client or answering security questions over the phone).
The webbased version is flash so only on non-iphone broswers. But the flashversion is not in sync with features of the download version so I dont recommend it. It will be in sync soon and we will have iphone apllication later in year we hope.
gareth888:
--- Quote from: Swinebag22 on March 18, 2011, 16:31:02 PM ---
Thanks to Gareth for taking the time to respond.
I do take issue with his comment about players receiving an email to warn them about their imminent deduction. I don"t remember receiving this and when I spoke to support they never mentioned that they sent me an email despite me suggesting that it would have been good practice to do so.
However, they have given me $30. I like the software and the tourneys on this site, so will certainly carry on playing on the site, APAT sponsorship or not.
One question still nags away at me though. And it has yet to be answered by support or anyone else at 888. Maybe Gareth can help?
If you take 10% each month, how come my account is (or was) on $0? it is impossible for this to happen. I asked last week for a statement to be sent with the relevant deductions on. A week later, I"m still waiting.
--- End quote ---
There is for sure email warnings at the very least, they run on certain days of each month. This is for sure.
I think once there is small residual amount in month 12 it"s cleared. I cannot remember the exact formula but you can find in the terms and conditions.
Robbiebox:
--- Quote from: gareth888 on March 19, 2011, 08:30:51 AM ---
We are also not allowed to process a deposit or withdrawal without a member instigating it
--- End quote ---
This is similar to the situation that always made me laugh with frustration with banks when a direct debit fails because of insufficient funds, yet they will withdraw a "fee" from the account......strange there seems to be funds in there to do that ! LOL
Gareth, seriously if you cant process a withdrawal from an account, then how can you withdraw from an account into your own funds ????
Paulie_D:
--- Quote from: Robbiebox on March 19, 2011, 14:40:19 PM ---
Gareth, seriously if you cant process a withdrawal from an account, then how can you withdraw from an account into your own funds ????
--- End quote ---
There"s a difference between a withdrawal to an external institution and a transfer/fee payment to another of 888"s accounts.
samuel_9:
--- Quote from: AllanD23 on March 18, 2011, 21:17:50 PM ---
good post gareth and good follow up mr Duffy, probably enough to make me approach with an open mind...in reality it"s never likely to cost me more than a few hundred quid but i think all the sites i"ve stopped playing are usually down to near zero anyway.
A suggestion might be that the sites could in fact just return the money to our cards/deposit method 10% at a time...(bet you get a response to random payments appearing in our accounts :) ) assuming the card registered with the site is still active of course which there might be a good chance of within 6 months.
Quick question for gareth, you mentioned a download free client...does this mean i can use my iphone ? (i guess through safari?)
--- End quote ---
HI alland23 IF im not going 2 vegas cuold i go on the safari with you . but i really would not bring my phone it would get broke 2 easy
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