Poker Forum > National Online League
Online League - Matchday 7 - Connection Problems
Waz1892:
--- Quote from: SirPercival on July 04, 2011, 22:01:13 PM ---
--- Quote from: Mikeyboy9361 on July 04, 2011, 21:37:27 PM ---
Phone number please?
--- End quote ---
I used the online help (link in cashier). Took about 2 minutes.
--- End quote ---
ditto, but was told id need to wait 24hrs, as all refunds would be done at the same time. i stated that i was aware some had already been refunded -she adamanment this wouldnt be the case.
i couldnt be bothered to argue anymore!....i"ll get the refund witihn 24hr no doubt. shame it happened in the 1st place
onwards and upwards
nosey-p:
Although I was only disconnected for only a minute, my game was also ruined. I was sat out for over 15 minutes in total when others on other tables was playing on (taking the blinds) so by the time I started to play I was already at a disadvantage to the rest. Every one should be given there money back including the ones who actually played to the end.
The Healer:
[
I used the online help (link in cashier). Took about 2 minutes.
[/quote]
I also used the Chat Option in Cashier, and its the Eddie Murphy response,........... Another 48 Hrs
Hammerite:
Cannot understand this tbh, surely all they need to do is void the two tournaments and refund all buy-ins, why do people have to waste time chasing up with phone calls and e-mails to get back what is morally theirs. And for those who say well yes but they have paid out the winners, well that"s business I am afraid and not the fault of the people that had no possibility of winning, perhaps it will encourage better practice by 888 in the future.
bear21:
--- Quote from: Hammerite on July 05, 2011, 09:40:23 AM ---
Cannot understand this tbh, surely all thery need to do is void the two tournaments and refund all buy-ins, why do people have to waste time chasing up with phone calls and e-mails to get back what is morally theirs. And for those who say well yes but they have paid out the winners, well that"s business I am afraid and not the fault of the people that had no possibility of winning, perhaps it will encourage better practice by 888 in the future.
--- End quote ---
+1
Leigh is there any chance when you speak to 888 that this can be done , its stupid for everyone to chase up when not there fault
cheers
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