Communities > APAT Belgium

S8 - Belgian Online Amateur Poker Championship, Sunday 28th September 2014

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inthebelly:
hi Tom,

i deposited £40 yesterday to cover the 2 tournys and to play some small cash to get used to the site beforehand. I still cannot log into the site so like John i have the same problem withdrawing what is left and any refund.

its very annoying, i support most apat online comps and reluctantly deposited to yet another new site thinking there must not be an issue with uk players as it is sponsoring apat who are inviting us to play. I managed 2 3/4 hours of play before there was a problem and was sitting very well in the omaha and pretty ok in the main. the fact i finished 4th and 10th respectively after blinding down shows this.
i think Bwin should investigate the matter and explain how this happened and assure us they have resolved the problem before we use the site again for comps. I also feel i and others affected by this should recieve our buy ins back and a adequate good will payment from the site.

Sorry to moan on to you Tom but i have refrained from emailling them myself as i knew you were on the case. if you feel it would be better for us to contact them direct then please let us know.

many thanks

Paul

DodgyEnd (Tom APAT.be):

--- Quote from: inthebelly on September 29, 2014, 16:13:46 PM ---
hi Tom,

i deposited £40 yesterday to cover the 2 tournys and to play some small cash to get used to the site beforehand. I still cannot log into the site so like John i have the same problem withdrawing what is left and any refund.

its very annoying, i support most apat online comps and reluctantly deposited to yet another new site thinking there must not be an issue with uk players as it is sponsoring apat who are inviting us to play. I managed 2 3/4 hours of play before there was a problem and was sitting very well in the omaha and pretty ok in the main. the fact i finished 4th and 10th respectively after blinding down shows this.
i think Bwin should investigate the matter and explain how this happened and assure us they have resolved the problem before we use the site again for comps. I also feel i and others affected by this should recieve our buy ins back and a adequate good will payment from the site.

Sorry to moan on to you Tom but i have refrained from emailling them myself as i knew you were on the case. if you feel it would be better for us to contact them direct then please let us know.

many thanks

Paul

--- End quote ---


Totally agree Paul... I will keep you updated!!

Scousebill:
I also deposited to play the main... I have played on this site a few times already in the last month without any problems until last night when I just could not log in to the any game, never mind the APAT one..  >:(

Swinebag:
With regards to withdrawing from bwin.

You should be able to go to the sports betting site. Your poker balance should be synced with this site and withdrawals should be routine........., I think???!

jayteejack:
Yep
Very disappointing site.
I also deposited money into this site with the soul purpose of suporting APAT events and the continous freezing and closing down of everything was annoying. This also closed my internet which was live streaming a sports event from Europe.
A transfer of funds back to my PayPal is the minimum that could be expected. 
Compensation should be considered.
Thank you

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